Useful information to ensure our Geneva Temps get paid on time.


Useful payroll information

Ensuring you are paid

Step One

You are responsible for keeping a daily record of your hours (minus meal-breaks). These must be totalled at the end of each week, or upon completion of your assignment/shift.

Step Two

Both yourself and the Client must sign the timesheet. The top copy (white) will need to be faxed/posted to Geneva, the middle copy (yellow) given to the client, and the last copy (pink) will remain in the book for your personal record.

Step Three

Send us the white copy of the timesheet, either by fax, post or email. We must receive this by 12 noon on Tuesday of the following week you have just worked. If we do not receive it, we will not be able to pay you that week.

Payroll Fax Numbers: (09) 916 0201 and 0508 34 34 34

Please Note: Some Clients have a one-month cut off period for receiving invoices for payment so we encourage you to send your timesheets in on a weekly basis.

In the event that you don't have any timesheets, either use a Client's timesheet or the Client's letterhead.

You must include the following details:

  • Tthe name and signature of the person you are reporting to
  • The hours you have worked, minus meal-breaks
  • Tour name and signature
  • The assignment/shift date

Meal Breaks

  • ½ hour meal breaks are NOT to be included in your hours each day; you are not paid for your ½ hour meal break or any meal break taken (unless prior approval is made with the Client and Geneva Health has been notified).
  • It is your responsibility at the start of the shift to confirm with your Duty Manager/Supervisor when meal breaks are scheduled.
  • To ensure that you get your meal break entitlement YOU MUST check with the Duty Manager/Supervisor in charge during your shift to make sure you are able to take a meal break
  • If you are unable to take a break, which happens on the odd occasion, you are then required to write "NO BREAK" or "NB" in the meal break column on your timesheet and have it initialed by the supervisor.
  • If you have not indicated anything in the meal break column provided, then a ½ hour will be deducted from your hours after 4.5 hours. For example, if you work a 5 hour shift and have not indicated whether you have taken a break or not, a ½ hr will be deducted from your hours. Please pay special attention to this when filling out your timesheet.

Payment of Wages

Wages will be paid directly into your bank account each Thursday, dependent upon receipt of your completed timesheet. This may change after a public holiday but you will be advised in advance. Your Pay Advice will arrive in the mail on either Friday or Saturday.

If you have any questions call during office hours Monday to Friday on free phone 0800 436 382 and ask to speak to Payroll.


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